# Avid never forwards PACE signing tool requests. Four identical auto-replies in a month. Has anyone broken this loop? **URL:** \ **Category:** Audio Plugins\ **Created:** [September 7, 2026, 12:12pm UTC](https://forum.juce.com/t/avid-never-forwards-pace-signing-tool-requests-four-identical-auto-replies-in-a-month-has-anyone-broken-this-loop/69436 "2026-09-07T12:12:36Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![icebreakeraudio](https://sea2.discourse-cdn.com/flex026/user_avatar/forum.juce.com/icebreakeraudio/32/10446_2.png) [@icebreakeraudio](https://forum.juce.com/u/icebreakeraudio)\ **Post date:** [September 7, 2026, 12:28pm UTC](https://forum.juce.com/t/avid-never-forwards-pace-signing-tool-requests-four-identical-auto-replies-in-a-month-has-anyone-broken-this-loop/69436/2 "2026-09-07T12:28:05Z")
This is very common - Avid have terrible service when it comes to plugin developers. See also these threads: > [@Releasing AAX plugin - no response from Avid. Tips?](https://forum.juce.com/t/releasing-aax-plugin-no-response-from-avid-tips/69201): > > I have my plugin built and running with VST3 and AU, and now want to release the AAX plugin publicly. I have followed the advice at [AAX SDK](https://developer.avid.com/aax/) to request the developer tools and license, but I have received zero response in over 2 weeks. Does anybody have experience with this, or advice on how to get things moving? > [@Anyone got through to Avid recently? (Pro Tools Developer / AAX signing)](https://forum.juce.com/t/anyone-got-through-to-avid-recently-pro-tools-developer-aax-signing/69239): > > I’ve been trying to get set up for AAX since start of July and I’m going in circles, so I’m hoping someone here has done this more recently than I have. Where I am: registered Avid developer, have the SDK, plugin builds as AAX, physical iLok in hand. I already ship commercially as VST3 and AU. What I need is a Pro Tools Developer licence to test the unsigned build, then the PACE signing tools. What I’ve sent: [audiosdk@avid.com](mailto:audiosdk@avid.com) on 16 July, [devauth@avid.com](mailto:devauth@avid.com) on 20 July, and [partners@avid.com](mailto:partners@avid.com). Sev… Also consider whether AAX is worth your time and the headache. See here: > [@DAW Market Share Statistics](https://forum.juce.com/t/daw-market-share-statistics/69310/2): > > Updated chart that Michael posted in the last thread. Since then FL Studio has grown, Cubase lost a spot. For the amount people talk about Reaper, it’s way down. If you are aiming at an EDM / Synth crowd, AAX is a waste of time. It’ll probably be ok to drop Intel mac in a year or two. --- _[View the full topic](https://forum.juce.com/t/avid-never-forwards-pace-signing-tool-requests-four-identical-auto-replies-in-a-month-has-anyone-broken-this-loop/69436)._