Do you preemptively submit installers for whitelisting to anti-virus software companies?


#1

Hey everyone,

Would you like to share what is your release procedure, specifically concerning false-positives on your installers (or executables in general) of anti-virus software?

Do you submit for whitelisting, where and how long before release do you do that?

Thanks for your help.

Cheers,
Nikolay


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#2

We don’t and never have. Only heard of a couple of instances and we simply told customers to pause their AV during installation.


#3

Interesting. Thanks for the input.