iOS file browser issue on Phone for iCloud/Dropbox


#1

Hi, I have an app that opens .syx files and works fine on iPad, but on iPhone the .syx files are greyed out and not selectable.

thx


#2

Reproduced the behaviour in the demorunner app. iPad ok, iPhone not.


#3

Is this using the native file browser?


#4

yes


#5

Which version of iOS? I can see and select .syx files on my iPhone 6S running iOS 12.1:


#6

12.1 - for me (and a customer) the files are greyed out and cannot be selected.


#7

The first two files are .syx files.


#8

Hmmm… just tried the “on my phone” section and it’s ok - maybe related to the files being on iCloud…?

Just checked dropbox - same issue. Google drive seems to be ok.

(as an aside, is there anyway to get the browser to show the file extensions?)


#9

I’m not sure if there’s anything we can add in JUCE to change that, seems like it could be a security “feature”.

Not that I can see, I don’t think this is possible in the native Files app.


#10

Don’t understand what that’s attempting to solve though? Why allow it from the phone and google drive but not icloud or dropbox? Also, why allow it from a tablet but not a phone - if it was consistent then maybe, but this just clearly seems to be a bug somewhere along the line (agreed that it might not be a JUCE issue, but something that should be raised somewhere??)


#11

Just brainstorming with my 2 cents: could it be that in that particular context, the browser is only enabling files that have an associated app that can open them?


#12

Hmmmm. Interesting. Is it possible to register apps in that way on iOS?