What is the preferred way to report JUCE bugs?
Someone asked this here and @leehu answered “here or on GitHub”, but my observation is that bugs get posted on the forum informally and tend to get quick responses and discussion, whereas people put a lot of effort submitting well-constructed reports on GitHub often receiving no response for months. Are reports more likely to get attention / and or actioned more quickly if posted on the forum?
Which leads to my followup question, what should developer expectations be in terms of fixes? If I am a Pro license payer, for example, and there is a JUCE bug that negatively impacts my product in a noticeable way, what can I expect from Roli in terms of support? At the very least it would be helpful to have an acknowledgement of the report and some kind of estimate on priority and / or fix time. Currently it feels like GitHub-reported bugs go into a bit of a black hole.