No response to VST-3 license request?

I sent a signed copy of the VST-3 license to reception@steinberg.de, and getting a bit concerned as there has never been any response since I sent on Jan 12th. Does this mean the request is not approved, or is it normal for them to take a long time to reply? My understanding, according to their documentation, was they would be replying with a counter-signed copy on approval.

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It takes a few days, though they were faster when I did it. Don’t worry though. It’s processed by humans and they will tell you in case there’s something wrong. But it’s surely also ok to politely follow up after a while.

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They took a month and a couple days in my case.

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when is this license required?

iirc when you want to distribute closed source plugins. The exact and correct answer will be here somewhere, afraid I don’t have time to go digging through it to confirm.

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If you consider the removal of the VST license, it is very sensible to get the license in writing for the records and for a bad day.
Even if it might not be enforced at the moment.

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I forgot to update this thread, Steinberg did eventually respond and sign the license paperwork.

It took ultimately about a month and a half from the day I sent the paperwork.