Public Bug Tracker Tool


#1

Guys, please, anyone knows a tool that allows users to see a list of bugs for a project and send bugs notifications and I can manage this list? Not just for bugs, but new features, support requests, etc … I found several tools but they are all closed, only with login I can see the list of things. If would be nice to have a page on my site that shows all the stuff I’m working on, and allow users to send new things. Or at least show the list in public form, without a login, and I just add manually what users send me from the support messages…

Thanks for any help.

Cheers, WilliamK


#2

There must be an add on for JIRA for this…


#3

Also I bet ‘trac’ supports it …


#4

Yeah, I was looking at those, thanks. :slight_smile:

So far I found this guy:

But is not the best deal. It works, but its not great.

Cheers, WilliamK


#5

just use the Issues feature on BitBucket or Github.


#6

Thanks. I’m also checking FreshDesk.com


#7

hmm, I guess using the Issues feature of those repo sites requires your repo be public… so, maybe those aren’t good choices after all…


#8

Here’s what I have done so far. :wink:

https://wwww.wusik.com/w/index.php/support

I could customize a bit better, maybe I will later on.


#9

Funny enough, in the end, I’m going to use the support ticket system I was already using. But I didn’t know they have a wiki type of thing that I could use. Is not like the support thing I wanted, but it works, and it’s free (or cheap).